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Information About Using DyKnow at DePauw

Who do I contact for help on campus?

Contact Lynda LaRoche (x6600 or llaroche@depauw.edu) or Dave Berque (x4735 or dberque@depauw.edu) or stop by the FITS Center in the Roy O. West Library.

Email DyKnow@depauw.edu, an account that is monitored by multiple support staff members at DePauw.

Use the built-in help function within DyKnow found at the end of the ribbon bar by clicking Help. then Contents from the Main menu.

DyKnow Resources...

Browse to http://www.dyknow.com/community/students.aspx to find these off-campus resources for students:

Additional DyKnow resources:

To install DyKnow on your computer...

You should browse to Installing DyKnow Software for step-by-step instructions on how to install the DyKnow client program onto your computer.

For students with an Apple Powerbook, Virtual PC is included in the Apple software bundle available for purchase at the Help Desk. For students with an Apple MacBook Pro, Parallels Workstation is included in the Apple software bundle available for purchase at the Help Desk. See http://www.depauw.edu/univ/laptop/software.asp for details.

Parallels Network Adapter fix

What other support resources are available?

For information about new features, browse to What's New in 5.1 (keep in mind your computer should have speakers or headphones when viewing these informative videos). (primarily for instructors)

Additional videos highlighting tips on effective pedagogy and instruction may be viewed by browsing to DyKnow Research. (primarily for instructors)

Contact DyKnow directly at 317.275.5900 or support@dyknow.com.

To download a user guide, visit the DyKnow support site at http://www.dyknow.com/service-support. Also, consider assigning students to view the materials referenced in the DyKnow Resources... section found above. These materials will help ensure that students are prepared to get the most benefit from DyKnow Vision.

Where is DyKnow available on the DePauw campus?

DyKnow is installed in all public computer labs and technology classrooms on the DePauw campus, including:

  • Julian 108*

  • Julian 109*

  • Julian 278*

  • Olin computer lab (second floor)

  • Roy O. West Library basement computer lab

  • Library checkout computers

  • PCCM computer lab

  • All dormitory computer labs

  • All technology classrooms

  • FITS Center*

(*pen-based computers available)

FAQ - Frequently Asked Questions

What is the IP address of the DePauw DyKnow server?

163.120.18.111

 

Can I run DyKnow on a Macintosh computer?

DyKnow will run on a Macintosh if the Macintosh is running a Windows emulator such as Virtual PC or Parallels Workstation. Check out the above section labeled To install DyKnow on your computer… for details.

You may also create a PDF from the DyKnow notebook (step-by-step instructions are available at the end of this document) or use any public computer lab on campus.

 

When I open a file in DyKnow the text is formatted poorly and/or is cut off at the right edge of the screen. How do I fix this?

DyKnow uses the computer's default printer to render text, so if you have not installed at least one print driver on your computer, the text will not look right. Install any print driver on the computer to fix this problem.

How do I create a PDF of my DyKnow notebook from a laboratory computer?

  • In the DyKnow notebook you want to create a PDF document, click the DyKnow Menu button

  • Click Print

  • In the Name: selection box of the Printers section, select Macromedia Flash Player from the dropdown list

  • Click OK

  • Click Save as PDF

  • In the dialog box that appears, select the location where you want to save the notebook

  • Enter a Filename:

  • Click Save