Macintosh Support: IS Help Desk: DePauw University

Macintosh Support

DePauw's Information Services offers full support for Macintosh computers as well as Windows-based systems.

In addition to the following list of resources, you can find application-specific Mac information throughout the Information Services web sites, presented in context of each particular topic.

Recommended software and tools for Mac users at DePauw

For connecting to the network for Internet, Web, Email, see Connecting to the network
For connecting to DePauw's Novell network for P:, I:, U: drives and printing to public network printers, see Network Alias Icons
- See Using iPrint to install and print to campus printers
For using GroupWise on the MacSee GroupWise for Mac
For getting Software Updates for your Mac Read more details...

Locate Macintosh computer labs and facilities

See DePauw Technology Labs and Classrooms

To report a problem and request service for a Mac

For University-owned computers, contact the Help Desk
For student-owned program laptops, visit the Laptop Support Service Center
For other personally-owned computers, see support for personally-owned equipment

Apple support sites

Apple's support site: http://www.apple.com/support
Troubleshooting solutions: http://www.macfixit.com
Mac OS X Solutions Guide (PDF, 5.7MB)

Email distribution list --
The purpose of the list is to (1) assist fellow users with tips, tricks and techniques & (2) provide a coherent voice to lobby for continued Macintosh support at DePauw.

To subscribe, send a request to helpdesk@depauw.edu (be sure to include your DePauw email address in the message)
If you're already subscribed, email the distribution list at macusers@depauw.edu