Web Team FAQ

  • Account Questions

    I need to update a www.depauw.edu Web page, how do I get started?

    You will first need to request an FTP account to access the DePauw Web Server. Please use the following form to request an account.

    You will also need a web authoring application. We suggest Dreamweaver version 8 or higher. Contact the Help Desk for information on how to get this software. However you are welcome to use any program you like.

    Next you'll need to setup Dreamweaver to access the DePauw Web Server.

    Contact the Web Team if you have addition questions or concerns.

    I want to create a new Web site on www.depauw.edu, how do I get started?

    Please use the following form to request a new Web site.

    How do I get a personal Web site?

    Please see the Help Desk's information about Personal Web Sites on the P: Drive.

    I want to create a Web site for my organization, how do I get started?

    The chapter president will need to fill out the following form to request a new Web site.

    The Web Author for our organization has changed. How do we get an account for the new person?

    The chapter president will need to fill out the following form to request a new account.. They should also contact the Web Team to let us know that we can delete the old Web Author's account. Please include the old Web Author's name and the Organization's Web site Address/URL.

    I think I already have an account to edit Web sites on www.depauw.edu but I don't remember the username or password. What do I do?

    Your username will match your E-mail username unless you are an ITAP Student. However the password may have been generated by us. If none of your usual passwords work and you no longer have a copy of the e-mail we sent you following your account request, you will need to use the following form to request an account. If there is already an existing account, we will reset the password and send you the new account information.

    I got an e-mail with the subject "Webteam Permission Proposal" and my name as the supervisor. Do I have to do anything with this?

    We carbon copy the "Supervisor" on all new Web site account requests as a precaution in case someone requests access that they shouldn't have. You do not have to respond to this e-mail unless you believe the person in question should not have the access they have requested. If you do need to respond to the request, please hit "Reply" or "Forward" and make sure the TO: line has webteam@depauw.edu instead of Auto_EMAIL@depauw.edu.

    I can't seem to put any files. The error message says, "cannot put . Access Denied. The file may not exist, or there could be a permission problem." What's wrong?

    Usually that error is because you're trying to put files into a place you don't have access to. This is usually because your "Local View" doesn't match the server's "Remote View". We may need to take a look at your computer's Dreamweaver Site settings to see how it was originally setup. Contact the Web Team to setup a time to do this.

  • Web Author Questions

    What is a server?

    A server is simply a computer on a network which transmits and receives data files from other computers. The DePauw Web site is currently on two servers each hosting a different set of pages: a Windows 2003 server, which is www.depauw.edu and a Novell Web server, which is fs6.depauw.edu or academic.depauw.edu.

    What's the difference between the Windows server and the Novell server?

    The Windows server hosts all official University web pages, while the Novell server hosts personal directories for student, faculty and staff pages. Posting files to the Windows box is done via FTP, while one usually accesses the Novell web server through their Novell networking connection and one's "P-drive".

    Can I move my personal pages from the Novell server onto the Windows server?

    No. All personal pages (i.e. anything other than official University pages) reside in personal directories (~username) on the Novell server.

    Do I have to use the template for my pages?

    Yes. The template is intended to provide a consistent look and feel across all official University Web site pages.

    Is there any help available on-line on how to use the DePauw Template?

    Yes! See The DePauw Template.

    Are there any Dreamweaver tutorials available on-line?

    Yes! See Dreamweaver Tutorials.

    Who posts my work to the web server for me?

    Campus Authors post all of their own work to the Windows server. The webteam requests that you notify us by e-mail if you make significant changes to your site.

    Who updates the information on my pages?

    Campus Authors are also responsible for keeping information on their sites current and accurate. We recommend that you check your site at a minimum of once a month for outdated content, broken links or other problems.

    Can I link to commercial sites?

    The DePauw University Web site policy limits links to external commercial sites. This is to keep the DePauw web an institutional site, free of commercial messages and content.  If you feel that you have a legitimate exception, please contact the webteam.

    Can I update the web pages from a lab, from home or while I'm on the road?

    Yes. You can edit your Web pages from any computer with Internet Access using your FTP account information.

    I want to do a complete overhaul of my Web site but I don't want to effect what visitors see. What do I do?

    Contact the Web Team with a description of your project. We can offer tips, suggestions and perhaps an alternate location depending on how large your project is.

    I'm getting the error "Directory Listing Denied. This Virtual Directory does not allow contents to be listed" whenever I go to my Web site. How do I fix this?

    Your Web site's main page must be named "index.asp" or "index.html". Directories lacking one of these files will give this error message.

    Is it true that only the Web Team can change the left hand Navigation links on department Web sites?

    No, each department's Web Author has control over their department's Navigation links. They can edit them by opening the file "navigation.asp" within the subdirectory "_includes" in their Web site.


    This question may have arisen because of dynamically generated pages like: http://www.depauw.edu/acad/programs.asp?pid=1.
    The content on these pages is automatically generated based on information from the E-Services databases and thus can not be edited in Dreamweaver.

    I use Contribute to edit my Web site. How do I edit the Navigation links on the left hand side of my Web site?

    You will need to first find out what your Web site's Web Address is then add the following to the end "_includes/navigation.asp".
    Paste it on the "Address" line then either hit the Return/Enter key or click the "GO" button.
    Example: http://www.depauw.edu/acad/russian/_includes/navigation.asp

    Please do not try to format the links on this page to make them look "prettier". The formatting is done outside of this page and will look fine once you view it in the overall site.
    Be sure to test your Site's Navigation in your Web browser (Internet Explorer, Safari, Firefox) to make certain they work. Test with your usual Web site's address rather than the _includes/navigation.asp address.

    I "PUT" my files onto the server but my Web site isn't working. What's wrong?

    There could be a few things causing this. You may need to name your main page "index.asp" or "index.html". Or there could be an issue with your local view's folder structure. It may not match up with what is on the "Remote View"

    If you've created your Web site within a subdirectory and then did a "PUT" on this subdirectory, you will need to type the subdirectory in the Web page Address as well.
    e.g. If we had built this Web team Web site within the folder "myweb" and did a "PUT" on the "myweb" folder, the address would be http://www.depauw.edu/weba/myweb/ instead of just http://www.depauw.edu/weba.
    If you do not want the Web pages to be within the subdirectory "myweb" then you will need to move the files from that folder into your department's main folder.

    I need to change the Director's email contact to reflect our new Director's information. Is there an easy way to do this, or do I need to go into each individual page and make the changes?

    A find and replace (in Dreamweaver) would work.
    If you have a copy of all of the web site files on your computer (i.e. you've done a "GET" on the folder) then you can do a "Find" on those files in Dreamweaver.
    The best way is to do "Edit" then "Find and Replace".
    At the top, choose "Entire Current Local Site" for the "Find in" section.
    On the "Search" section, choose "Source Code". This will search the code as well as the text on the pages themselves.
    In the "Find" box toward the center type the text you're looking for (most likely the full e-mail address).
    In the "Replace" box toward the center type the text you want to change it to.
    Then pick "Replace All".

    Can I use Dreamweaver to edit my Personal Web site on my P: drive both on and off campus?

    Yes! Here are some instructions on Using Dreamweaver to Edit pages on the P: drive via FTP.

    I have a really large image that I need to resize. What do I do?

    Here are some instructions on Resizing large images using Fireworks.

    How do I add Flash Video to my Web site?

    Here are some instructions on Adding a Flash Movie.

    How do I embed a YouTube Video on my Web site?

    First open the page you wish to add the YouTube Video too in DreamWeaver.
    Find the video on YouTube. In the right hand section of YouTube, find the box labeled "Embed". Copy the code in the box then return to Dreamweaver.
    In either Split or Code view on Dreamweaver, find the area you'd like to place the video. Paste the embed code into the Source Code/Code View. The embed code should start and end with <object></object>. Your YouTube video should now be embedded in the page!

    Is there anyone available to help me with my Web project?

    The Web Team's Special Projects Team may be able to help you with your Web project. Contact us to request a project.

  • Databases, XML and other Dynamic Content Questions

    My web site uses a database but I'm getting the error message "Operation must use an updateable query" whenever I try to update a record. What is wrong?

    Databases must have special permissions set on the Web server before you will be able to update records within them. Please use the following form to request these database permissions be set.

    Please note that anytime you change the database name, move the database or overwrite it with a new copy, the permissions may have to be reset. Please use the same form.

    My web site uses an XML files to store information but I'm getting the error message "Access is denied" whenever I try to store information in it. What is wrong?

    XML Files must have special permissions set on the Web server before you will be able to store information within it. Please use the following form to request these permissions be set.

  • DePauw Web Site Questions

    How do I add events to the campus calendar?

    Calendar entries are added through the E-services event system. If you have questions regarding this you can try checking the Help Information within E-Services (requires an E-Services login) or contacting the Office of Conferences and Campus Events if you do not have access to add events through that system.

    I was wondering if you could provide me with any print quality images of your campus for use in promoting my event/story?

    The Publications department has photos available online at: http://www.depauw.edu/photos/

    There is an error/broken link on your Web site, who do I contact to fix it?

    Each department is responsible for their own Web site content. Check the bottom of the page with the error and send an e-mail to the address listed there. Be sure to include the Web address to the page that includes the error as well as specific information about the error that needs to be fixed.

    There is an error in a news story, who do I contact to fix it?

    The Web Team is a good starting point as there are multiple areas responsible for writing news stories. Contact us with the Web address to the article and the error that needs to be fixed.

    I just checked my online directory listing on the DePauw Web site, and it is now out of date, who do I contact to fix it?

    If this is not something that you can edit using the E-Services profile update links, you will need to contact Susan Hacker in Human Resources to have it changed.

    I tried to print out the printable campus map. It didn't matter what scale the map was in for viewing, when I checked the printing preview and then printed it, all that came up was a rather enlarged corner of it. How do I print it?

    The Printable campus map utilizes Macromedia Flashpaper to show a PDF file within the browser and does not print properly if printed using the Web Browser's default printing options. To print the PDF file, use the Flash menu directly above the map. The print icon is toward the right hand side.

    Is there an easy way to search the staff/faculty/student directories?

    You can add directory search to your Web Browser's search bar. See the following links for more information:

    Can I add a DePauw Calendar item to my GroupWise Calendar?

    Yes! Here are some instructions on how to Add a DePauw Calendar Event to Your GroupWise Calendar.