This page describes common problems and solutions.
You should be sure to have the latest patches for your version of Excel (and other Office and Windows products) available at:office.microsoft.com/en-au/officeupdate/default.aspx. These files require Word 97 and Excel 97 or greater. Please be sure to properly set security by carefully following the instructions in the ExcelBasics.doc file.
For Microsoft documentation and help, see support.microsoft.com.
Issues and Solutions
|Buttons (or scroll bars or other objects) do not work at all. Clicking a button does nothing.||All of the buttons (and other objects) in my workbooks are tied to macros. You must allow Excel to run these macros for the buttons to work.||Set Excel's Security by following the instructions in the ExcelBasics.doc file and then reopen the workbook.|
If your problem is not listed here, please contact us by clicking on the email link below.