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BigTree FAQs

Below are a few of the questions we've been asked about how to create pages in the BigTree CMS.

How do I log in?

See the How-to Log in Page!

Someone in my department needs access to edit our page in BigTree. How do they get access?

Have them fill out the BigTree access request form.

How do I link to a PDF file or other resource I uploaded to BigTree?

See the Link to BigTree Resources help page.

I'm missing the Edit and Archive icons in the BigTree Admin screen. Or the icons don't look like they did in our training session.

You may need to make sure your Web browser (we suggest Firefox, Safari or Chrome) is updated to the latest version. If it is the newest version then you may need to reinstall it. Contact the HelpDesk if you need assistance doing this.

Please note that browser plugins, add-ons and special toolbars can cause problems with various web sites including BigTree.

I created a new page in BigTree in the wrong location. How do I move it?

Unfortunately you can't move a page. You'll have to archive it & delete it and then create the page in the correct spot.

The address/URL to the page I just created is really long. How do I fix it?

  • Edit the page in question in the BigTree admin screen.
  • Click on the Navigation tab
  • Edit the text on the URL Route line.
  • (Please note: do not use spaces or special characters in your new URL. Use a dash or an underscore if you need to place space between words.)

The Faculty/Staff List of my Interdisciplinary Department doesn't list one of our faculty/staff members.

Email the Web Team with the faculty/staff's full name, e-mail address and what interdisciplinary department they should be listed on. We'll add them and let you know when the work has been completed.