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Financial Aid Code of Conduct

The staff of the DePauw University Office of Financial Aid is committed to the highest standards of professional conduct.

We are members of the National Association of Student Financial Aid Administrators and follow their code of conduct. We invite you to contact us if you have any questions.

NASFAA Code of Conduct for Institutional Financial Aid Professionals

An institutional financial aid professional is expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government sponsored, subsidized, or regulated activity. In doing so, a financial aid professional should:

  •  Refrain from taking any action for his or her personal benefit.
  •  Refrain from taking any action he or she believes is contrary to law, regulation, or the best interests of the   students and parents he or she serves.
  • Ensure that the information he or she provides is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain.
  •  Be objective in making decisions and advising his or her institution regarding relationships with any entity involved in any aspect of student financial aid.
  •  Refrain from soliciting or accepting anything of other than nominal value from any entity (other than an institution of higher education or a governmental entity such as the U.S. Department of Education) involved in the making, holding, consolidating or processing of any student loans, including anything of value (including reimbursement of expenses) for serving on an advisory body or as part of a training activity of or sponsored by any such entity.
  •  Disclose to his or her institution, in such manner as his or her institution may prescribe, any involvement with or interest in any entity involved in any aspect of student financial aid.

Educational Loan Conduct

As an institution participating in the federal student loan program and in compliance with the 2008 Higher Education Opportunity Act (HEOA), DePauw has created and adopted and Educational Loan Code of Conduct.  To prohibit a conflict of interest with respect to student loans, it directs all employees, officers or agents who have responsibilities pertaining to educational loans to adhere to the policies found here.