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Student Post Office

Located in the Lower Level of the Hubbard Center

The Student Post Office receives all incoming mail for the student body and provides a variety of mail related services. Students are assigned a personal mailbox (UB Box) which remains theirs for their entire time at DePauw. Students can access their UB box number and the combination by logging into e-Services and checking under the Campus Life section. All UB boxes should be kept locked and secured as DePauw University is not responsible for loss or damage to any mail items. Students should never leave their UB Box open and should spin the dial when they close the door to reset the lock. Students should check their UB Box regularly and remove mail items. Boxes are small and are not designed as storage. Students whose mail exceeds the capacity of their mailbox will receive a notification and mail may be returned to the sender.

Fall Semester 2020 General Information

Special Hours of Operation:

Monday 8/24/2020 to Friday - 8/28/2020 - 8 AM to 4:30 PM

Saturday 8/29/2020 - 9 AM to Noon

Monday 8/31/2020 thru Friday 9/4/2020 - 8 AM to 4:30 PM

Monday- 9/7/2020 thru Friday 9/11/ 2020 - 8AM to 10AM/ Noon to 4:30 PM

Fall Term 2020 Hours Effective 9/14/2020

Monday thru Friday, 8AM to 10AM /  Noon to 4:30PM

 

Due to the increased risks associated with handling cash, the Student Post Office has suspended the sale of  US Postage stamps and envelopes.    Students may purchase stamps at the USPS located two blocks off campus on Walnut Street, online at USPS.com, or at local retailers such as Kroger.

Students who are currently off-campus, including commuter students, are not allowed to ship items to their UB address.   We will NOT  allow friends to pick up packages for students off-campus.   Those packages will be forwarded (if able) or returned to the sender.   Students not currently on campus should redirect their mail to their home/current address.

The Student Post Office will be using stanchions to direct traffic flow.   Please space accordingly and obey the signs posted to assist with social distancing and appropriate guidelines.   

Please email us at studentpostoffice@depauw.edu with any questions or concerns.  We’re here to support and assist you especially during these times of uncertainty.   

 

 Local Deliveries

We are unable to accept localized deliveries of flowers, pharmacies, grocery stores or restaurants. 

We only accept items that are shipped and boxed appropriately.  

These restrictions are in place due to space restrictions and cross contamination concerns.

 

GREEK STUDENTS

Please note that you will still receive interdepartmental and campus mail via your UB box.  You should check it regularly even if you have your regular mail sent to your Greek address.

Receiving Mail and Packages

All packages and Regular postal mail comes directly to DePauw.   All mail items, including packages, sent to students must be addressed as follows:

Student’s name

UB # __________

408 S. Locust Street

Greencastle, IN 46135

Students must bring their DePauw issued Student I.D. to receive any packages. 

When packages are processed, students will receive one of two emails:

Email version One (below) indicates that the package is ready to be picked up at the service counter of the Student Post Office:

From: noreplystudentpostoffice@depauw.edu
Date: Current date/ time stamp
Subject: PACKAGE RECEIPT NOTIFICATION
To:  (your email address)

Your Package Has Arrived!     
Package Details:    
     Tracking No.:  FVW0103167162  (example)                          
     Carrier.....:  United States Postal Service  
     Service.....:                                
     Received From Carrier.....:  05/08/2018  0900
     Signed For By.............:  PBREP     
Received From:                
     Company.....:                                
     Address.....:                                
     C/S/Z.......:                                      
     Contact.....:                                

This information courtesy of Arrival®, a Pitney Bowes Product.

Email version Two (below) indicates that the package is ready to pick up from our Parcel Lockers located within the Student Post Office across from the service counter, The Parcel Locker system is accessible anytime the Union Building is open:

From: Packcity no-reply@packcity.com

Date: Fri, May 4, 2018, at 8:52 AM
Subject: Your parcel is available in the Packcity locker
To: (Your email address)

Sample email showing package is ready for pickup

Packages will remain in the Parcel Lockers for a time frame of 2 days, after which they will be returned to the Student Post Office inventory and students will need to pick them up from the service counter during operating hours.

Students should add these two email addresses to their contacts so that is it not filtered to spam:
noreplystudentpostoffice@depauw.edu
no-reply@packcity.com

Students should NOT come to the Student Post Office when they are notified of a delivery by a carrier or shipper and should wait until they receive one of the emails indicated above. Packages are not always immediately available as we receive large quantities and it takes times to process them to ensure they are delivered to the correct student. We appreciate your understanding regarding this matter. While we will be happy to check for you if you’ve not received an email, this can delay your package being processed.

If a student is unable to pick up a package they may authorize another student to pick up the package for them by emailing studentpostoffice@depauw.edu. The authorized student will need to present their own DePauw issued ID to retrieve the package.

Packages will be held for no longer than two weeks, then returned to sender. A second email notification will be sent prior to a package being returned. Please remember that a student must present their DePauw issued ID to pick up any package. We do have carts available for borrowing to transport multiple, large or heavy parcels. These may be borrowed by leaving a driver’s license, cell phone or other items as collateral.

Interdepartmental mail may be sent to any student via their UB Box. Please bring the item, with a return address, directly to the Student Post Office or place it in any outgoing campus mail location. All mail will be treated confidentially. 

Services Offered

Students may drop off any outgoing packages at the Student Post Office that have properly applied prepaid labels. We accept packages for USPS, UPS, DHL and Fed Ex.

Contact Us

The Student Post Office may be reached by email at studentpostoffice@depauw.edu

Concerns or suggestions should be sent to SPOTellUs@depauw.edu.

Our direct number is 765-658- 4367.

The Student Post Office is managed by the Mail Center Manager, Angela Thompson, and she may be reached at 765-658- 4020 or via email at angelathompson@depauw.edu.