Student Post Office
Located in the Lower Level of the Hubbard Center
The Student Post Office receives all incoming mail for the student body and provides a variety of mail related services. Students are assigned a personal mailbox (UB Box) which remains theirs for their entire time at DePauw. Students can access their UB box number and the combination by logging into e-Services and checking under the Campus Life section. All UB boxes should be kept locked and secured as DePauw University is not responsible for loss or damage to any mail items. Students should never leave their UB Box open and should spin the dial when they close the door to reset the lock. Students should check their UB Box regularly and remove mail items. Boxes are small and are not designed as storage. Student’s whose mail exceeds the capacity of their mailbox will receive a notification and mail may be returned to sender.
UPDATE DUE TO COVID-19
Until further notice, the Student Post Office will be closed for window service. We will be delivering all mail to the UB boxes/ parcel lockers for students currently on campus. We are only receiving mail on Mondays and Wednesdays and will deliver mail received on those days. If we receive a package that is too large for our parcel system a team member will coordinate a pick-up time with the receiver and deliver the package to the Service Window for pick up. For your safety, these deliveries will be no contact with a staff member signing for the package in your stead. The package will be left at the Service Window at the arranged time. It is the students' responsibility to ensure they arrive on time to pick up the package as it will be unsecured and the University will no longer have responsibility for the package.
Students who need stamps or other mail services should go to the Greencastle Post Office, located at 8 E. Walnut Street. The Post Office is open Monday to Friday, 9 AM to 4:30 PM and Saturday from 8 AM to Noon.
We will be following the below policies for mail for students currently not on campus.
* Packages received from USPS Priority or First Class mail will be forwarded to your home address on file with the Registrar's Office. Packages received from UPS, FED EX or DHL will be returned to the sender as these services do not offer a forwarding service.
* First-class letters will be forwarded to your home address on file with the Registrar's Office for students living domestically within the United States and returned to sender to for students living Internationally.
* Campus mail/ interoffice mail will be returned to the campus sender.
* Magazines, newsletters, newspapers, and advertisements are not eligible for forwarding and will be recycled.
Please email us at firstname.lastname@example.org with any questions or concerns. We’re here to support and assist you especially during these times of uncertainty.
All the best,
DePauw Mail Services Team
We are unable to accept localized deliveries of flowers, pharmacies, grocery stores or restaurants.
We only accept items that are shipped and boxed appropriately.
These restrictions are in place due to space restrictions and cross contamination concerns.
Please note that you will still receive interdepartmental and campus mail via your UB box. You should check it regularly even if you have your regular mail sent to your Greek address.
Receiving Mail and Packages
All packages and Regular postal mail comes directly to DePauw. All mail items, including packages, sent to students must be addressed as follows:
UB # __________
408 S. Locust Street
Greencastle, IN 46135
Students must bring their DePauw issued Student I.D. to receive any packages.
When packages are processed, students will receive one of two emails:
Email version One (below) indicates that the package is ready to be picked up at the service counter of the Student Post Office:
Date: Current date/ time stamp
Subject: PACKAGE RECEIPT NOTIFICATION
To: (your email address)
Your Package Has Arrived!
Tracking No.: FVW0103167162 (example)
Carrier.....: United States Postal Service
Received From Carrier.....: 05/08/2018 0900
Signed For By.............: PBREP
This information courtesy of Arrival®, a Pitney Bowes Product.
Email version Two (below) indicates that the package is ready to pick up from our Parcel Lockers located within the Student Post Office across from the service counter, The Parcel Locker system is accessible anytime the Union Building is open:
From: Packcity email@example.com
Date: Fri, May 4, 2018, at 8:52 AM
Subject: Your parcel is available in the Packcity locker
To: (Your email address)
Packages will remain in the Parcel Lockers for a time frame of 2 days, after which they will be returned to the Student Post Office inventory and students will need to pick them up from the service counter during operating hours.
Students should add these two email addresses to their contacts so that is it not filtered to spam:
Students should NOT come to the Student Post Office when they are notified of a delivery by a carrier or shipper and should wait until they receive one of the emails indicated above. Packages are not always immediately available as we receive large quantities and it takes times to process them to ensure they are delivered to the correct student. We appreciate your understanding regarding this matter. While we will be happy to check for you if you’ve not received an email, this can delay your package being processed.
If a student is unable to pick up a package they may authorize another student to pick up the package for them by emailing firstname.lastname@example.org. The authorized student will need to present their own DePauw issued ID to retrieve the package.
Packages will be held for no longer than two weeks, then returned to sender. A second email notification will be sent prior to a package being returned. Please remember that a student must present their DePauw issued ID to pick up any package. We do have carts available for borrowing to transport multiple, large or heavy parcels. These may be borrowed by leaving a driver’s license, cell phone or other items as collateral.
Interdepartmental mail may be sent to any student via their UB Box. Please bring the item, with a return address, directly to the Student Post Office or place it in any outgoing campus mail location. All mail will be treated confidentially.
Students may purchase First Class domestic and International Stamps at the Student Post Office. They may also purchase envelopes. Please note that these sales are cash only. We do not accept the DePauw card.
Prices are as follows:
** First Class stamp - .55
** International First Class stamp – 1.20
** Regular size number 10 Envelope - .10
** Large size 9 x 12 envelope - .25
Students may also drop off any outgoing packages at the Student Post Office that have properly applied prepaid labels. We accept packages for USPS, UPS, DHL and Fed Ex.
The Student Post Office may be reached by email at email@example.com
Concerns or suggestions should be sent to SPOTellUs@depauw.edu.
Our direct number is 765-658- 4367.
The Student Post Office is managed by the Mail Center Manager, Angela Thompson, and she may be reached at 765-658- 4020 or via email at firstname.lastname@example.org.