IT Resources for Working Remotely
Resources for Working Remotely or Teaching Online
Help for Students
Help For Faculty and Instructors
The FITS Instructional Continuity site provides several recommendations and resources for teaching online.
- Resources for Questions about Remote Instruction
- Teaching Strategies and Technologies - Ideas for teaching strategies and technologies useful in an online learning environment
- Instructional Continuity - General strategies for developing a plan to adjust your courses for an online environment
- FITS Calendar of Events - Sessions/walk-in times. In-person and online events for the coming days to help faculty members prepare. The schedule is evolving, so check back frequently.
Help for Staff
- IT Training - Calendar of Staff Training Opportunities - Several sessions are scheduled to learn how to set up online meetings when working remotely as well as appointment slots for reserving a time to talk to HelpDesk staff.
- IT HelpDesk - During our normal office hours, members of the HelpDesk staff are monitoring the phone and email hourly. Outside of normal office hours, we will review your request or issue and respond appropriately. Please contact us at HelpDesk@depauw.edu or 765-658-4294.
Cloud-Hosted Tools and Applications
When possible, work through cloud-hosted solutions that enable you to access your files and information from anywhere.
- Google is a suite of communication and collaboration applications available at DePauw. The DePauw Google Account site provides information and resources including:
- Gmail: Go to mail.depauw.edu to log into your email.
- Drive: Provides several integrated collaboration tools (e.b., Google Docs, Sheets, Slides, Shared Drives) for collaborative document editing and a robust search feature. Learn about Strategies and suggestions for file management.
- Chat: Enables you to ask quick questions and collaborate in group chats.
- Box: DePauw's default storage for work files provides secure access, management, and sharing of content from anywhere for students, staff, and faculty. Learn about Strategies and suggestions for file management.
- Microsoft Office 365 Online: Provides you with Microsoft Office tools (such as Word, Excel, PowerPoint, OneNote, etc.) for creating and editing files when you don't have access to a computer with Office installed.
- e-Services: DePauw's administrative system.
Accessing applications that require you to be on campus
If you use applications that require you to be on campus or directly connected to the DePauw campus network to access them, such as DePauw network drives (e.g., I: drive) or other on-campus computing resources, a Virtual Desktop is available at desktops.depauw.edu.
- VMware Horizon HTML Access - Using a web browser
Generally works well for most sessions. Session length is restricted to two hours. For security reasons, we recommend that you stay logged in only as long as necessary to complete the tasks.
- VMware Horizon Local Desktop Client - Using a downloadable local client
May be used for cases when very long sessions are needed (more than two hours). You may want to consider downloading and installing the desktop client to ensure optimal performance.
International Student Access to DePauw Google, e-Services, etc.
Learn how to access your DePauw Google, e-Services, Moodle, or other IT account using a Virtual Desktop or VPN if you are an international student, including those living in China.
DePauw Phone and Voicemail
MetroNet's CommPortal is an online portal for managing your DePauw office phone settings and voicemail. It enables you to listen to phone messages, set up call forwarding, update your voicemail message, change your password and PIN, update your contact list, forward phone messages to your email, and more.
- Log in to the CommPortal at voice.depauw.edu using your 10-digit telephone number and 8-character password.
- Learn how to log in as well as a quick overview of what you can do at Phones: CommPortal.
Video Conferencing and Conference Calls
DePauw provides two options. Each enables you to hold online meetings, telephone conference calls, virtual face-to-face discussions, and small group work.
For an overview of the comparison between Google Meet and Zoom, see Videoconferencing Tool Comparison.
- Google Meet is available to all faculty, staff, and students through their DePauw Google account. Download the Google Meet Quick Start guide.
- Zoom - DePauw Host License is available for faculty members who may need features unique to Zoom, such as breakout-rooms, remote control, etc. Zoom hosts its own free Live Training Webinars as well as a comprehensive online Getting Started center. Faculty members can click here to request a DePauw Zoom Host License.
Learn What it Takes to Run a Great Virtual Meeting. Although Google Meet is not mentioned in this article, it is the preferred tool to use at DePauw.
Many of DePauw's library resources are available online. Information for connecting to resources from off campus is available at Accessing Library Resources Remotely.
LinkedIn Learning Course: Remote Working: Setting Yourself and Your Teams Up for Success
LinkedIn Learning has unlocked several courses to help teams and managers work remotely. The only requirement is that you must have (or create) a LinkedIn profile to take the courses:
Information Security Awareness and Practices from NCSA's StaySafeOnline
- Security Tips for Remote Workers
- COVID-19 Security Resource Library provides relevant and helpful information to address security and privacy concerns surrounding the global COVID-19 outbreak.
Resources from EDUCAUSE
- Resources for Remote Workers is a compilation of how others are helping their campus communities to work or teach from off campus.
- Online Learning is an evolving site that includes a list summarizing major ISP/cellular providers' offerings.
AT&T Discount for DePauw students and employees
All DePauw students and employees are eligible for an AT&T wireless discount. Learn more at The DePauw AT&T Discount.
Last updated: 14-May-2020